Iris vs RCIC Suite

It changes what gets built and how fast. Iris is used daily inside HBS Immigration (licence R707943), so a broken workflow costs the person who has to fix it. It also means we know which parts of a file are actually painful — chasing a missing document, a CAQ expiring behind a permit, a client who answers in French on WhatsApp and never opens a portal email — because we are doing that work, not modelling it.

We do not quote RCIC Suite’s pricing on this page. Vendor plans change, and a stale comparison table is worse than no table at all — read their plans from their own site, and ours from the pricing section at withiris.ca. For a sense of the market: VisaNauta publishes a flat $59–$279/month band with no commission on client fees, which is the only published range we can point to without guessing. In practice this decision comes down to fit rather than a large price gap.

A fair question to ask any young vendor. Two things: your data exports in standard formats whenever you want it, without asking permission; and Iris is the system HBS Immigration runs its own practice on, so it stops being maintained roughly when the practice stops operating. That is not a guarantee, but it is a stronger alignment than most.

CICC compliance is the price of entry in this category, not a selling point — RCIC Suite is built around it and so is Iris, and we are not going to pretend we invented record keeping. Iris writes a full activity trail on every case, carries a projected destruction date on closed files so retention is visible rather than remembered, and can export a complete file when the regulator asks for one. We build compliance to parity and compete on Quebec and on admissions instead.